FAQ
Payment:
-We accept the following payment methods: Credit Card, VISA, Bank to Bank Wire Transfers, PayPal, Western Union and so on.
-All payments made on AliExpress are processed by Alipay and PayPal.
Shipping:
-Please pay more attention to your order address which MUST MATCH your shipping address.
-Shipping will be worldwide via:
e-Packet / China post air mail/ CDEK / ARAMEX/ EMS / UPS / FEDEX / DHL / TNT.
-Remote area may cause extra shipping fee.
-Please check items when delivered, if damaged, please kindly accept it and contact us immediately. We will make a confirmation and resend you a new one.
Warranty :
-1 years manufacture warranty:
We will offer your free new parts or accessories with free shipping during 3 months after your purchase.
We will offer your free new parts or accessories but you need to pay for some shipping fee if more than 3 months less than 1 year .
-Defective problem has to be submitted within 7 business days after product is delivered;
-Shipping damage has to be submitted within 5 business days after product is delivered.
-Please show us photo or video if happens problems on products.
Contact Us:
-If you want to order bulk wholesale, please feel free to contact us.
-If you need to order multiple products, please contact us first. We can offer you some discounts.
Feedback:
-All products are 100% brand new and original products, and have been rigorously tested again before shipment to ensure that each piece is brand new and high-quality products.
-Customer satisfaction and support is our goal.
-Dear friends, any feedback from you will be greatly appreciated. If you are satisfied with our services or products, please give us 5 stars. Thank you very much!
-If you have any questions, please contact us and we will contact you as soon as possible.
Please Note:
-Import duties, taxes and charges are not included in shipping cost.
-For our customers fromBrazil, Chile: if you choose any courier, please leave your tax number so that ensure our delivery normally.
-What if you are dissatisfied with the products, or the products has any quality problems, please contact me at any time. We will solve your problem, unnecessary to submit a dispute.