Order Tips
Good News: Order now, get 1pc gift of doorbell black data cable!!!
1. Tuya APP is Tuya, also support Smart Life APP
2. Tuya supports more network companies` networks;
Tuya support 30-days cycle storage of cloud image message,
Tuya cannot adjust the recording time,only at 15 seconds;
Tuya only can playback on app.
3. The doorbell must work with 2.4G WIFI of router, can`t work with 5G WIFI, if your router has both 2.4G and 5G, please close the 5G firstly then connect it to the APP, after success, you can open the 5G WiFi for normal use, thanks!!
4. Support max. 128GB TF card to save video recording (not included)
Device only support FAT32 format TF card; above 64G, please convert the format on your computer to be FAT32 format!
5. The doorbell is suitable for: 40-120mm thickness of door, peephole is 16-50mm, and the cable installation length is 11cm.
Not suitable to: double doors, doors with small windows or steel mesh, soft-packed doors, doors without peepholes (need to drill a peephole by yourself)
6.The data is from our laboratory for your reference.
FRQ:
Q1. What battery is used in the doorbell? How long is the standy time?
A1: Built-in lithium 5000mAh battery and easy charge by USB 5V 1A;
Standy time 3 months (PIR alarm is not turned on), if the PIR alarm is turned on, the battery can only last about 600 times at most, the use time is about 20~30 days normally).
Q2. I bought TF card with doorbell, but I did not find the TF card?
A2: TF card is sticked on the side of doorbell box, please kindly check and find it.
Q3. How many video recordings 32GB TF card can have?
A3: For 15 seconds video recording, it`s about 14300 records, which can be used for 715 days according to 20 records per day
Automatic overwrite when TF card is full, or format the card in the APP.